01
Vulnerability Response
Scan ingestion, prioritization, assignment, and exception governance.
SecOps
ServiceNowSecurity Response
Security Operations on ServiceNow—vulnerability response, threat intelligence, and security incident workflows integrated with IT operations.
- ServiceNow experts
- 50+ServiceNow experts
- Enterprise programs
- 32+Enterprise programs
- Industries served
- 7+Industries served
OVERVIEW
Security meets operations
SecOps connects security teams to the same platform IT uses—speeding handoffs, enriching incidents, and closing vulnerabilities with accountable owners.
See our approachScroll to explore
At a glance
SecOps connects security teams to the same platform IT uses—speeding handoffs, enriching incidents, and closing vulnerabilities with accountable owners.
APPROACH
How we work
How we deliver Security Operations (SecOps)
Specialists who implement and optimize this module on your instance.
02
Threat intelligence
Enrich security incidents with feeds and automated containment steps.
03
Security incidents
Playbooks for phishing, malware, and access anomalies with legal hold options.
Ready to get started?
Talk with our specialists about scope, timeline, and success metrics.
Shared data model for incidents, changes, and vulnerabilities.
Measurable improvements for teams and leaders.
- 01
Faster containment
Automated tasks isolate assets while analysts investigate.
- 02
Lower exposure window
Risk-ranked remediation focuses teams on exploitable issues.
- 03
Audit evidence
Closed-loop records for regulators and internal audit.
Integrate sources
Connect scanners, SIEM, and EDR with normalized severity models.
Define playbooks
Align SOC, IT, and legal on escalation and communication paths.
Measure closure
Track MTTR for incidents and mean time to remediate vulnerabilities.
WHY SOTIOTECH
Proven ServiceNow delivery
Certified architects and implementers focused on measurable business outcomes.
50+
ServiceNow experts
32+
Enterprise programs
7+
Industries served
CLIENT VOICES
What leaders say about us
Real feedback from teams we have partnered with on ServiceNow strategy and delivery.
Sotiotech transformed our ServiceNow roadmap into a clear, executable plan. Their team felt like an extension of ours from week one.
They brought structure to a complex multi-workspace rollout without slowing delivery. Governance and velocity finally aligned.
Our CMDB was a mess before they stepped in. Within two sprints we had trustworthy data and automations that actually stuck.
Clear communication, no jargon, and delivery that matched the roadmap slide for slide. Rare in enterprise programs.
They helped us stand up CSM and HRSD without duplicating work. One platform playbook, three happy business units.
Security and architecture reviews were thorough but pragmatic. We shipped faster because decisions were documented early.
Training and hypercare were structured so our admins owned day two. Adoption metrics climbed within the first month.
From discovery to go-live, they treated our constraints as design inputs—not blockers. The result still scales a year later.
01/08
FAQ
Frequently asked questions
Practical answers before you engage.
Frequently asked questions
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